Terms & Conditions

Set out below are the terms and conditions on which McNeely Skin & Body provides services to its clients. By booking a treatment with McNeely Skin & Body, you, the client are accepting these terms and conditions.

About You
You must be over the age of 18 to have any treatments with McNeely Skin & Body. If you have any health issues, allergies or on heavy medication then please contact us prior to booking so we can assess your suitability. You must not be pregnant or breastfeeding.

A deposit will be required to secure your placement in our schedule, this deposit is non-refundable but comes off the total cost of your treatment on the day of your treatment.

We do not offer refunds on any treatments, packages or gift cards. However, if you change your mind about any treatment purchased, we are happy to exchange it for an alternative treatment or package if adequate notice is given, this is 7 days before your appointment date. This allows us to ensure there is enough time booked out in our schedule for your new treatment or package.

Cancellations & Late Arrivals
If you are unable to attend your appointment, we require a minimum of 48 hours notice in order to reassign your appointment time to another client. Missed appointments or failure to give the required notice will result in you losing your deposit. We reserve the right to keep your deposit if you do not turn up on your appointment date or adequate notice is not given.

If you arrive more than 5 minutes late for your appointment, we may be unable to proceed with your treatment and you will lose your deposit. Our business runs on a strict schedule and your lateness can effect the appointments of other individuals.

Should you decide during your appointment that you do not wish to have a treatment, this deposit will be retained and the appointment treated as a consultation to cover the Practitioners time and expertise.

Longevity & Sessions Required
Times stated on the longevity of your treatment is dependent on each individual. Several factors such as metabolism, health and lifestyle play a role in how long your new treatment lasts and no guarantee of an exact result can be provided. Your Practitioner will discuss treatment expectations on the day of your treatment and will strive to achieve the best result for you. Please be aware that it can take a few sessions to build up to your desired results.